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Marcel Ruettgers

Head of Growth at a European fintech · Amsterdam

I build AI growth systems for regulated, high-trust businesses.

I am Head of Growth at a European fintech, running growth with AI agents in regulated markets. Outside work, I build small products and write Etak, a publication on growth in the AI era.

How a small agent team worksIllustration: a lead agent hands tasks to research, analyst, writer and builder agents. Their work goes to a human reviewer who signs off, and what is learned loops back to the lead.LEADRESEARCHANALYSTWRITERBUILDERREVIEWER · HUMAN
Fig. 01 · Six roles, one human sign-offIllustrative
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About

Amsterdam
Marcel Ruettgers
Marcel RuettgersAmsterdam

I am Head of Growth at a European fintech, where I run growth with AI agents in trust-heavy, regulated markets.

Before this, I spent around twenty years working across marketing, sales, operations, leadership, and company building. Outside my day job, I build and run small, useful products myself and write Etak on Substack, covering wayfinding for growth in the AI era.

Role
Head of Growth, European fintech
Based in
Amsterdam
Elsewhere
LinkedIn · X · Email
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What I believe

Four principles
01 / 04

Taste and context win.

Everyone uses the same AI models, so your advantage comes from the judgment, taste, and context of the people running them.

How I apply it
I hire and train for sharp customer understanding and clear thinking before adding automation to a workflow.
02 / 04

Small builder teams go far.

A few curious people who build things directly will accomplish more than a large department of coordinators.

How I apply it
I keep teams small and expect everyone to build, test, and ship work directly.
03 / 04

Boring systems compound.

Small operational loops that improve a little bit every single week add up to major advantages over time.

How I apply it
I review core acquisition and conversion loops weekly to make small, steady fixes.
04 / 04

Juniors need a new path.

Entry-level repetition used to teach people the craft, so we need a new way to train beginners now that agents do that work.

How I apply it
I teach junior operators how to audit agent output and make sound editorial decisions early on.
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Proof in practice

Case & references

The principles above come from building real growth engines that last after I step back.

8×

customer growth in nine months

AI content platform · Growth engagement

From hundreds to thousands of customers per month.

I rebuilt the go-to-market engine across acquisition, conversion, and partnerships. The important part: the team now runs the system independently.

What colleagues say

Six references · Verbatim

01

“Marcel is one of those rare operators who can run at truly any problem, execute relentlessly, pivot fast, share lessons back with the team, communicate delightfully, and collaborate joyfully. A true force multiplier for any team that wants to move fast without breaking things.”

Joe GirtonChief of Staff, Blaze.ai
  1. 02

    “We brought Marcel on to scale affiliates, referrals, and customer advocacy. Long story short, Marcel exceeded our ambitious goals. He is a rare structured thinker that executes and leads with high precision. We’d love to have him back soon.”

    Eddie WuBlaze.ai

  2. 03

    “Natural born leader. Marcel is a versatile leader with a wealth of experience in HR, operations, marketing, and sales. Together with our skills and experience combined, we created some memorable campaigns that led to new opportunities and transformative growth. I’m jealous of anyone who gets to work with Marcel.”

    Grace HouldsworthCreative Partner in Motion, Brand, Video & Design

  3. 04

    “Marcel has been helping us with our marketing strategy and execution. He created a clear plan, provided regular updates on results, and, very importantly, the plan he is executing is already showing results. We are very satisfied with the professionalism of his work.”

    Edward van den BerghGeneral Manager

  4. 05

    “Marcel was absolutely critical in helping me build my online presence. His expertise and guidance were key in supporting me to create an effective website. Marcel differentiates himself by offering a kind, dependable, and trustworthy level of service, which is hard to find in this space.”

    Patrick KellyFounder of Seichō

  5. 06

    “After just a few minutes of discussing my project with Marcel, I knew I wanted to work with him. He asked insightful questions, not only about the technical aspects but also about the marketing strategy and how to authentically reflect my persona. I trust Marcel completely when it comes to design taste, language choices, and promotional advice.”

    Ania SosinUrbanist, Interior Architect, Tutor

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Projects

Four products

Small, useful products I build and run to solve specific problems and test new workflows.

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Writing

Etak on Substack